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Hosted Voice

Cloud-hosted voice solutions, PBX features, and hosted telephony

68 articles

User Management

First-Time User Setup Guide

Extension/User Fields

Assigning an Incoming DID to a User

Assigning a Caller Line Identification (CLI) to a User

Adding an Extension

New User Welcome Email

SIP Client Registration

Understanding User License

Device Management

Accessing User Portal

Group Settings

Dial Plan

General Settings

Call Recording Defaults

Star Codes

Call Transfer

Echo Test

Call Management

Call Recording

Voicemail

Call Queue Agent Codes

Overview for Star Codes

Call Forwarding

FAQ

How to set an after-hours greeting?

How to setup a Voicemail only extension?

Incoming Calls are not working

Can i change the default call recording prompt?

Placing a call from a PSTN line, but using your extension CLI

How can I easily add multiple users?

Can't Login to WebRTC User Portal Using Safari Browser

How do i check my voicemail?

Call forwarding vs Answerpoint

Play a welcome greeting and then ring my extension

How to divert an incoming call straight to a mobile number?

Features

2-way SMS

Answerpoint

Call Queueing

Hunt Group

Service Flags (Time Based Actions)

CDR Reporting

Call Waiting

Call Parking

WebRTC User Portal

Missed Call Notification

Call Forwarding

Voicemail

Call Recording - Hunt Group

Call Transfer

Input Code Prompt

Call Recording - Extension

DID Inventory

Auto Attendant

Address Book

Webhooks

Device Configuration

Bria Mobile

Vodia Desktop App

Linphone

Bria Solo

Yealink IP Phone

Button Templates

RingoTel

Grandstream

Integrations

Zoho

HubSpot

Salesforce

Zendesk

Slack

Odoo Cloud

monday CRM

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