The shared address book allows the users in a tenant to share address book entries. Users can search for contacts from either the web interface or from their IP phones. From the address book, contacts can be whitelisted or blacklisted.
Those users that have the permission to can add, modify and delete address book entries. Administrators can manage the address book through the administrator shared address book page, this can be accessed from the Hosted Voice portal by navigating to Settings > Address Book.
Content
Each address book entry contains the following content:
Entry | Content | Example | CSV Entry |
|---|---|---|---|
| First name, Last name | The first and last name for the contact | Stanley Thein | Stanley Thein |
| Position | A position field for the contact | President | President |
| Company | A field for a company name | Acme Networks | Acme Networks |
| Number | The main phone number | 61739981478 | 61739981478 |
| Mobile | The cell phone number | 61412345678 | 61412345678 |
| FAX | The FAX number if different | 61739981488 | 61739981488 |
| Speed dial | A speed dial number | *12 | *12 |
| Email address | soopei@acme.com | soopei@acme.com | |
| Contact type | Explicitly enable or disable calls | Regular Contact | Regular Contact - leave blank White List - white Black List - black |
| Category | A category for the contact | VIP | VIP |
| Do not call | Contact must not be called | No | ON - 1 OFF - leave blank |
| Ring melody | Melody to use when contact calls an extension | Ringer 1 | Ringer 1 |
Searching
After loading the page, the system will return the first ten contacts. To refine the search or extend the length of the search result use the search and length field.
CSV Format
In order to bulk import address book entries, the system allows importing CSV files. The sequence in which the columns are expected is shown in the placeholder text for the content. The content can be pasted into the content field; alternatively the file select dialog can be used to load the content.
When using a CSV file to be uploaded, take note of the above table under CSV Entry to have a better understanding of what you will need to use.
You can download the a CSV template from the Hosted Voice portal.