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Admin portal settings, user management, and system configuration
Atomic Portal Settings
Billing
Customer Management
Customise User Experience
Reporting
27 articles
Customer Management
Change an Account’s Service Plan
Creating a New Service
Customers
2FA for Atomic
Reporting
Support Matrix
CDR Reporting
Service Charges
Active Calls
Error Codes in CDR Reporting
Summary Report
Customise User Experience
Custom SMTP Setup
White label user portal
Create a user for White Label portal
Setup a custom domain
Billing
Understanding the Service Report from FTP
Understanding the SMS Usage Summary
Understanding the Mobile & NBN CDR File
Tariff Codes
Invoices
Understanding the raw CDR from FTP
Understanding the Hosted License Fee CDR
Top-Up Account Balance
Atomic Portal Settings
FTP Access
Creating a Sub User
Change your Atomic password
Low Balance Notification
Dark / Light Mode
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