Barred Numbers
The following table shows dial codes that are specifically barred from being used by end users of the Atomic Mobile service. Both direct access and diversion are barred.
Table (Header Column)
| Fax mailbox (GSM) | 109 |
|---|---|
| Number redirect/intercept | 1140 |
| Telstra Mobile functions | 121, 1177, 1181, 1182, 12488, 1251x, 1258x, 189x |
| International faults / pricing | 1221, 1222 |
| PSTN messagebank (remote) | 125102 |
| SMS data in-dial | 125107 |
| Memo operator | 125108 |
| National & international pricing | 12552 |
| Changed number information | 12554 |
| A-number enunciator | 12722123 |
| VPN services | 18810, 18811, 18814, 18816, 18866, 18877, 18899 |
| Information (premium) services | 190x |
| Dial-up internet service | 1983x, 01983x |
| Sensis calls | 1234, 12455, 12456 |
Excluded Numbers
Whilst 13 numbers are deducted from the Included Value in every Atomic Mobile plan, the following Telstra Retail Customer Service numbers are charged as Excess Usage. As Atomic Mobile carrier is Telstra Wholesale, Telstra Retail Customer Service is unable to give any assistance to our users.
Table (Header Column)
| Telstra Retail Customer Service | 13200, 132203, 132674, 13299 |
|---|
Free of Charge Numbers
Access to MSS customer service, emergency services & other people-services numbers are free to call on the Atomic Mobile plans.
Table (Header Column)
| Customer Care | 1300 525 275 |
|---|---|
| Emergency Calls | 000 |
| Beyond Blue | 1300 224 636 |
| Family Drug Support | 1300 368 186 |
| Lifeline | 13 11 14 |
| Men’s line Australia | 1300 789 978 |
| State emergency services | 13 25 00 |
| Suicide call back service | 1300 659 467 |
| Reverse Charges | 12 550 |